About Us
Empowering Connections, Elevating Experiences
Welcome to LynqWings Tech, where we redefine excellence in customer service through our innovative features designed to streamline operations, enhance agent productivity, and deliver unparalleled customer satisfaction.
Experience unparalleled peace of mind with our commitment to providing round-the-clock customer support. At LynqWings Tech, we understand that customer needs don’t adhere to a 9-to-5 schedule. Our dedicated support team is available 24/7, ensuring that you receive assistance and resolution whenever you need it.
The Business Process Outsourcing (BPO) Experts
We are Award-winning BPO Provider with a focus on our People, Culture, and Technology.
Improve Efficiency
Outsourcing Business Processes Provides Several Benefits
While outsourcing can offer numerous benefits, it is essential to carefully select and manage outsourcing relationships to ensure success. Clear communication, well-defined expectations, and effective collaboration are critical for realizing the full advantages of outsourcing business processes.
Outsourcing to countries with lower labor costs can significantly reduce overall operational expenses, especially for routine and repetitive tasks. Outsourcing eliminates the need for investing in additional office space, equipment, and technology, as the outsourcing partner bears these expenses.
Outsourcing allows companies to concentrate on their core business functions and strategic activities by delegating non-core tasks to specialized service providers. This can result in improved overall performance and competitiveness.
Outsourcing provides flexibility in scaling operations up or down based on business needs. This is particularly advantageous for seasonal businesses or those experiencing fluctuating workloads.
Outsourcing can help mitigate risks associated with changes in the market, technology, or regulatory environment. Service providers often have experience and knowledge in handling these challenges.
Key Highlights
Your Partner Around the Clock
Let's start the journey
Unleash Your Potential!
Let's Grow Together.
Ready to take your customer engagement to new heights?
Partner with LynqWings Tech for unparalleled Call Centre and BPO solutions. Your success is our priority!
Simple and Fair Pricing
Free
10 lines min- 5 Auto-Attendants
- 5 Hunt Groups
- 10 Included DID #s
- Voice
- Voicemail
- Unified Messaging
- Mobile Connect
- Phone Video
- Jabber Desktop
- Remote Phone
Ultimate
10 lines min- 5 Auto-Attendants
- 5 Hunt Groups
- 10 Included DID #s
- Voice
- Voicemail
- Unified Messaging
- Mobile Connect
- Phone Video
- Jabber Desktop
- Remote Phone
Professional
10 lines min- 5 Auto-Attendants
- 5 Hunt Groups
- 10 Included DID #s
- Voice
- Voicemail
- Unified Messaging
- Mobile Connect
- Phone Video
- Jabber Desktop
- Remote Phone
Ultimate
10 lines min- 5 Auto-Attendants
- 5 Hunt Groups
- 10 Included DID #s
- Voice
- Voicemail
- Unified Messaging
- Mobile Connect
- Phone Video
- Jabber Desktop
- Remote Phone
Trusted by Over 25000+ Clients
204
Awwards
1024
Projects
1024
Happy clients
99
Up Time
Happy Customer
Testimonials
Partnering with LynqWings Tech for our customer support needs has been a game-changer. Their team is not just responsive; they’re proactive in identifying and solving issues before they even reach our customers. The level of service quality and the dedication of their staff have significantly contributed to our customer satisfaction ratings. Highly recommended!
John M., CEO of Tech Innovators Inc.
We’ve been working with LynqWings Tech for the past two years, and their call center services have consistently exceeded our expectations. The agents are well-trained, articulate, and have a deep understanding of our product line. The seamless integration of their services into our operations has streamlined our customer support and allowed us to focus on growing our business. Truly a reliable partner!
Sarah T., Director of Operations at E-commerce Solutions Co.
The professionalism and efficiency of LynqWings Tech’s BPO services have been instrumental in the success of our health tech startup. Their team has a deep knowledge of healthcare industry nuances, and they handle sensitive customer interactions with care and expertise. Our clients have noticed the improvement in service, and we attribute that directly to the outstanding support from LynqWings Tech.
Mark S., Founder of HealthTech Innovations Ltd.
Every Question as an Answer
Frequently Asked Questions
Business Process Outsourcing (BPO) services involve contracting out specific business functions or processes to a third-party service provider. From smarter software to specialised agent training, our multi-channel expertise encourages.
BPO stands for Business Process Outsourcing. It involves the delegation of specific business processes to an external service provider to improve efficiency and reduce costs.
Virtually any non-core business function can be outsourced. Common examples include customer support, data entry, human resources, finance and accounting, IT support, and more.
- Cost savings: Outsourcing can often be more cost-effective than handling processes in-house.
- Focus on core activities: Allows businesses to concentrate on their core competencies.
- Access to global talent: BPO enables access to specialized skills and expertise from around the world.
- Scalability: Easily scale operations up or down based on business needs.
- Set Key Performance Indicators (KPIs) aligned with business goals.
- Regularly assess performance against these KPIs.
- Seek feedback from both internal stakeholders and end-users.
Yes, BPO services are not exclusive to large enterprises. Many small and medium-sized businesses leverage outsourcing to gain efficiency and access specialized skills.
- Communication barriers: Differences in language and culture may lead to misunderstandings.
- Quality concerns: Ensuring consistent quality can be a challenge.
- Security risks: Protecting sensitive data is crucial.
- Dependency: Over reliance on a third party may pose risks if not managed properly.
- Choose a reputable provider: Select a BPO company with a strong track record for data security.
- Implement security measures: Define and enforce security protocols, including encryption and access controls.
- Legal agreements: Include confidentiality clauses and data protection terms in your contract.